Privacy Policy

 

Privacy Policy

This Privacy Policy explains how personal data provided through this website is processed, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD).

Data controller

  • Controller: José Fernando Arroyo San Pedro
  • Address: Calle Castaños 28, Bajo — 48007 Bilbao (Bizkaia), Spain
  • Contact for data protection matters: rgpd@jemarhumidors.com

What data we collect and why

We only process the personal data that you voluntarily provide to us:

  • Contact form: the data you enter in the contact form (such as your name, email address and the content of your message) is processed for the sole purpose of responding to your enquiry. The legal basis is your consent, given when you submit the form.

We do not use the website for automated profiling, and we do not use analytics or tracking tools.

How long we keep your data

Data sent through the contact form is kept only for the time needed to handle your enquiry and any reasonable follow-up, after which it is deleted, unless a longer retention period is legally required.

Who we share your data with

We do not sell or transfer your personal data to third parties, except where legally required. Technical service providers (such as hosting) may process data strictly on our behalf and under a data processing agreement.

Your rights

You have the right to access your personal data, and to request its rectification, erasure, restriction of processing, portability, or to object to its processing. You may exercise these rights by writing to rgpd@jemarhumidors.com, indicating the right you wish to exercise. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) if you consider that your data has not been processed correctly.

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration.

Changes to this policy

This Privacy Policy may be updated to reflect legal or operational changes. The current version is always the one published on this website.